Why GenesisCare?

The healthcare system isn’t always easy to navigate. At GenesisCare, we look after the details that can help turn a challenging time into a surprisingly pleasant one for some.

The very need for oncology services may invoke a variety of emotions for you and your family. At GenesisCare, you are in good hands. We strive to strengthen confidence and provide an excellent technical service by an extremely capable, professional, and compassionate team. 

You can expect a contemporary service experience

Rapid access to care

From the moment you are referred to GenesisCare, our friendly reception team call you (yes, they call you!) to make your doctor’s appointment - which is typically around 5 days of referral.1 On average our patients commence treatment around 12 days from referral.1 Exceptions apply.  

Efficient daily treatment appointments

Delivering an efficient and reliable service experience is in our DNA. You might be surprised to hear that you can be in and out of daily treatment appointments in just 20 minutes (on average and exceptions apply)2. This allows you to get on with other aspects of your day – and importantly, to rest.

Less administration

We get it - you are tired of all the paperwork! To save you time in clinic, you can complete a registration form online from the comfort of your home (semi pre-populated!)3. Our team chases your paperwork and results on your behalf - helping to reduce your administrative burden.

Parking, Wi-Fi and coffee

We offer free or subsidised car parking in most centres as well as Wi-Fi. Plus, as a proudly Australian run cancer care provider, we understand the importance of having coffee in the waiting room!

Holistic care

You may be wondering about other aspects of your health, such as nutrition or psychology. We partner with leading local allied health practitioners and can help connect you as and when you need them.

Treating your condition, caring for you

The reception team gets to know you and your unique circumstances and, to the best of their ability, schedule your treatment appointments around your other commitments. You will receive information in advance about “what to expect” so you can attend your appointments feeling prepared.
 

The quality of our care is the same in regional communities as in metropolitan areas

What about the clinical care?

Modern treatment techniques

As a contemporary cancer care specialist, we invest early in modern, evidence-based treatments and modalities that hold potential for improved life outcomes.

Many of our doctors attend multi-disciplinary team meetings (MDTs) in their local area, discussing many patient cases with a group of specialists from different fields so most patients, particularly those presenting with complex conditions can benefit from multi-disciplinary care.

Helping advance patient outcomes in the future

Advancing patient outcomes in the future is just as important to us as caring for patients today. In 2023, GenesisCare Research had more than 130 active research projects and 1,600 total patients in trials. Participation in research and clinical trials remain a key priority as we work towards new and better ways to treat illnness and disease, and deliver better outcomes for our patients.

Connect with us

If you would like more information, a centre tour, or even just an informal chat, give your local centre a call. You can find your closest centre below, or on our centre page. You can also submit specific questions through our general enquiry form.

Find a centre near you